WinProxy Upgrade Policy
| WinProxy 6.0 / 6.1 SecureSuite | |
| 30 day free upgrade |
Customers who purchased WinProxy 6.0 or 6.1 are entitled to a free upgrade of any new version of WinProxy released within 30 days of purchase. For example: from WinProxy 6.0 to WinProxy 6.0b or WinProxy 6.1. Note: Customer is updated to the same number of users |
| 6 month update period |
Customers who purchased WinProxy 6.1 are entitled to the latest software revision within the WinProxy 6 product family released within 6 months of purchase. View our Upgrade options and pricing. For example: from WinProxy 6.1a to WinProxy 6.1b |
| Technical support | WinProxy 6.1 purchase entitles customers to 30 days of free telephone technical support. After the 30 day period has expired, free technical support is available via email and website only. Live telephone WinProxy support is also available for a non-refundable fee. Telephone networking support for WinProxy customers is available. Support policy is subject to change. See our support services for detailed information. |
| Upgrading the number of users (upgrading from one edition to another) | Customers wishing to upgrade from one edition of WinProxy to the next (i.e. 3 user to 5 user, 10 user to 25 user) may do so at special prices. View our Upgrade options and pricing. |
| Anti-Spam, Anti-Virus, Anti-Spyware and URL Filtering Subscriptions |
Subscriptions may be purchased in increments of 1 or 2 years to activate these features. These features are active for free during the following:
 WinProxy evaluation 30 day trial period30 day free URL Filtering, Anti-Spyware and Anti-Spam with purchase of WinProxy6 months free antivirus with purchase of WinProxy |
| WinProxy 5.0 / 5.1 / 5.2 SecureSuite | |
| 30 day free upgrade period |
Customers who purchased WinProxy 5.0 are entitled to a free upgrade of any new version of WinProxy released within 30 days of purchase. For example: from WinProxy 5.0 to WinProxy 5.0b or WinProxy 5.2. Note: Customer is updated to the same number of users |
| 6 month update period |
Customers who purchased WinProxy 5.0 are entitled to the latest software revision within the WinProxy 5.0 product family released within 6 months of purchase. View our Upgrade options and pricing. For example: from WinProxy 5.0a to WinProxy 5.0b |
| Technical support | WinProxy 5.0 purchase entitles customers to 30 days of free telephone technical support. After the 30 day period has expired, free technical support is available via email and website only. Live telephone WinProxy support is also available for a non-refundable fee. Telephone networking support for WinProxy customers is available. Support policy is subject to change. See our support services for detailed information. |
| Upgrading the number of users (upgrading from one edition to another) | Customers wishing to upgrade from one edition of WinProxy to the next (i.e. 3 user to 5 user, 10 user to 25 user) may do so at special prices. View our Upgrade options and pricing. |
| Antivirus and URL Filtering Subscriptions |
Subscriptions may be purchased in increments of 1 or 2 years to activate these features. These features are active for free during the following:
WinProxy evaluation 30 day trial period30 day free Site Filtering with purchase of WinProxy30 day free Anti-Spam with purchase of WinProxy 5.1 or 5.26 months free antivirus with purchase of WinProxy |
| WinProxy 4.0 | |
| 30 day free upgrade period |
Customers who purchased WinProxy 4.0 are entitled to a free upgrade of any new version of WinProxy released within 30 days of purchase. For example: from WinProxy 4.0 to WinProxy 4.0b or WinProxy 4.1. Note: Customer is updated to the same number of users |
| 6 month update period |
Customers who purchased WinProxy 4.0 are entitled to the latest software revision within the WinProxy 4.0 product family released within 6 months of purchase. View our Upgrade options and pricing. For example: from WinProxy 4.0a to WinProxy 4.0b |
| Technical support | WinProxy 4.0 is no longer actively supported by Technical Support. For product questions, please see our online support. |
| Upgrading the number of users (upgrading from one edition to another) | Customers wishing to upgrade from one edition of WinProxy to the next (i.e. 3 user to 5 user, 10 user to 25 user) may do so at special prices. View our Upgrade options and pricing. |
| Antivirus and Site Filtering Subscriptions |
Subscriptions may be purchased in increments of 1 or 2 years to activate these features. These features are active for free during the following:
WinProxy evaluation 30 day trial period6 months free with purchase of WinProxy |
| WinProxy 3.0 | |
| 30 day free upgrade period | Customers who purchased WinProxy 3.0 are entitled to a free upgrade of any new version of WinProxy released within 30 days of purchase. (Note: Customer is updated to the same number of users) |
| Minor Software Revisions | Customers who purchased WinProxy 3.0 are entitled to the latest software revision within the 3.0 product family. (for example: from revision R1e to revision R1f) |
| Upgrading the number of users (upgrading from one edition to another) | Customers wishing to upgrade from one edition of WinProxy to the next (i.e. 3 user to 5 user, 10 user to 25 user) may do so at special prices. Upgrade options and pricing |
| Technical Support | WinProxy 3.0 is no longer actively supported by Technical Support. For product questions, please see our online support. |
| WinProxy 2.1 | |
| Lite and Unlimited User editions purchased after June 30, 1999 | Customers who purchased a Lite or Unlimited edition of WinProxy 2.1 after June 30, 1999 are entitled to a free download of the same edition of WinProxy 3.0 upon its general release to the public. Customers who purchased a product that contains an OEM version of WinProxy are not entitled to a free upgrade. |
| Lite and Unlimited User editions purchased before July 1, 1999 | Customers who purchased a Lite or Unlimited edition of WinProxy before July 1, 1999 are entitled to upgrade to version 3.0 at special customer prices upon its general release to the public. Upgrade options and pricing |
| Subscription edition | Customers who previously purchased a Subscription edition of WinProxy after February 1, 1998 are eligible for a free download of the Unlimited user edition of WinProxy 3.0. Subscription customers who are within their one year update period may continue to update to newer versions throughout their subscription period. |
| Technical Support | WinProxy 2.1 is no longer actively supported by Technical Support. For product questions, please see our online support. |
